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Expert in e-Customer Relations & Business Process Outsourcing (BPO) in Madagascar

Use BPO for immediate ROI

Métal noir

BPO Madagascar, operational excellence at the heart of our approach

BPO in Madagascar is establishing itself as a dynamic and competitive sector on an international scale. More and more companies are choosing to outsource their services to Madagascar, attracted by a skilled workforce, competitive costs and a developing technological infrastructure. Specializing in areas such as call center, data management and customer support, BPO in Madagascar offers tailor-made solutions to meet the needs of global companies. Opting for outsourcing in Madagascar means benefiting from excellent value for money while supporting the local economy.

 
 

 

 

Data processing and entry

Qualification of files, updated entry or correction of documents, writing and enrichment of content.

Business Back Office

Support for incoming phoning, after-sales service, loyalty, customer service, telesecretariat.

Business Back Office

At BPO Mad, we adapt to your needs and specifications to offer you a tailor-made BPO solution in Madagascar. We offer a flexible and personalized response, aligned with your objectives. With local expertise and competitive costs, we transform your challenges into opportunities to optimize your performance.

E-customer relationship

Customer support by e-mail, advice and customer assistance by chat, community management on social networks.

Inbound marketing

Email marketing prospecting campaign, copywriting and writing blog articles, creating infographics, writing a white paper.

A 360° offer
without engagement

Our value proposition

REACTIVITY

For each mission, dedicated contacts ensure technical and administrative exchanges with you. Under their control, the traceability of work ensures the consistency of outsourcing operations.

ECONOMY

Up to 60% savings versus Europe without compromising quality; we adapt our rates according to the nature of your activity (by the task; in man-days or by the package) to offer you the best financial offer.

FLEXIBILITY

With its teams of qualified employees, BPOMA ensures high availability of its services 24 hours a day, a reserve of skills and an integrated training center, BPOMA is maximum efficiency in terms of flexibility and responsiveness to manage your production peaks. .

SECURITY

Throughout our processing and interconnection processes, we ensure the application of GDPR-compatible standards and security solutions, whether at the level of our Network, Server or Endpoint infrastructures.

Are you ready to accelerate your business?

If you are looking to optimize performance of your business, then you've come to the right place. By using our Business Processing and Outsourcing company, you can benefit from our experience of more than 5 years in this field and our expertise in optimization of business processes.

 

We can help you reduce costs,improve the quality of your service, strengthen your competitiveness and focus on your core business. We offercustomized solutionsto meet your specific needs and help you achieve your business goals. By working with us, you can free yourself from tedious tasks and focus on growing your business. So why wait? Contact us now to find out how we can help you succeed.

Our partners

We believe in the power of collaboration. Our partners are key players who share our vision and help us achieve our common goals.

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Livre blanc

Les 5 étapes pour externaliser ses processus métiers

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